Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.
Voice Services
Operational
90 days ago
100.0
% uptime
Today
Toll-Free Inbound Voice
Operational
90 days ago
100.0
% uptime
Today
Local Inbound Voice
Operational
90 days ago
100.0
% uptime
Today
Voice Termination
Operational
90 days ago
100.0
% uptime
Today
Messaging Services
Operational
90 days ago
100.0
% uptime
Today
SMPP
Operational
90 days ago
100.0
% uptime
Today
Local Inbound/Outbound SMS
Operational
90 days ago
100.0
% uptime
Today
Toll-Free Inbound/Outbound SMS
Operational
90 days ago
100.0
% uptime
Today
Local Inbound/Outbound MMS
Operational
90 days ago
100.0
% uptime
Today
Toll-Free Inbound/Outbound MMS
Operational
90 days ago
100.0
% uptime
Today
Websites & Portals
Operational
90 days ago
100.0
% uptime
Today
TSG Global Main Website
?
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
?
Operational
90 days ago
100.0
% uptime
Today
APIs
Operational
90 days ago
100.0
% uptime
Today
LERG / CNAM / LRN
Operational
90 days ago
100.0
% uptime
Today
Upstream Providers (DCAs, MNOs)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 29, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 02:00 EDT
Scheduled -
🚨 Emergency Maintenance Notification We are informing you of an emergency maintenance operation required due to unexpected hardware issues on a critical server instance.
This instance supports core components of our messaging stack (SMS, MMS, 10DLC, Toll-Free, and Short Code). A brief interruption may occur, potentially causing minor delays in message delivery for less than five minutes.
🔧 Maintenance Details Date: Thursday, May 29, 2025
Time: 02:00 AM to 04:00 AM EDT
Duration: 2 Hours
📌 Impact Overview Some messages may experience a short delivery delay (under 5 minutes). Normal service is expected to resume immediately after the system reboot.
✅ What’s Not Affected All other services—including voice, web portal access, and customer support—will remain operational and unaffected.
📞 Communication & Support If you have any questions or experience issues, please reach out to our support team at support@tsgglobal.com.
Thank you for your continued trust in TSG Global.
May 28, 12:14 EDT