Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2024 - 02:00 EDT
Scheduled
We want to inform you of an upcoming scheduled maintenance on our voice stack platform, set for Monday May 20, 2024, between 2:00 AM and 6:00 AM EDT. This maintenance is a crucial step as we prepare for our voice stack platform migration.
**Maintenance Window:** - **Date:** Monday May 20, 2024 - **Time:** 2:00 AM to 6:00 AM EDT - **Duration:** 4 hours
**Impact Overview:** - **Services Affected:** Some voice termination services may experience brief interruptions. - **Service Unaffected:** All Local and Toll-Free origination services are expected to remain operational and will not be impacted.
During this maintenance window, some voice termination services could face brief interruptions. We aim to minimize downtime and expect any service interruptions to be transient.
**Maintenance Details:** - **Purpose:** To perform necessary updates in preparation for our voice stack platform migration. - **Expected Impact:** Short, intermittent interruptions for some voice termination services.
**Post-Maintenance:** All services are anticipated to resume normal operation immediately following the maintenance period. Our team will closely monitor the situation to ensure service stability.
**Communication and Support:** Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.
We appreciate your understanding and cooperation as we continue to enhance our services. Thank you for your patience and trust in TSG Global.
Posted May 16, 2024 - 14:19 EDT
This scheduled maintenance affected: Voice Services (Voice Termination).