TSG Global
All Systems Operational

About This Site

Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Local Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Voice Termination Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Websites & Portals Operational
90 days ago
100.0 % uptime
Today
TSG Global Main Website ? Operational
90 days ago
100.0 % uptime
Today
Billing / CDR Portal (COBRA) ? Operational
90 days ago
100.0 % uptime
Today
"Green" Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal v2 (Beta) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
LERG / CNAM / LRN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Resolved - TSG has monitored OSR requests are completing now, and most backlogged requests should have been processed. If you notice any submissions not enabled, please resubmit the requests.

Thank you for your patience as the OSR worked through this incident.

May 23, 17:05 EDT
Update - The OSR is continuing to work on the outage. We apologize for any inconvenience this is causing. We will update once the status is provided.
May 23, 13:54 EDT
Identified - The issue has been identified and a fix is being implemented.
May 23, 10:52 EDT
Investigating - TSG Global has been informed of an industry-wide degraded performance event with the OSR (messaging enablement for the ecosystem).

This event impacts all carriers and all providers.

This does impact SMS/MMS enablement as well as Campaign association

We will post updates as we are provided them by the OSR.

May 23, 10:51 EDT
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.