TSG Global
All Systems Operational

About This Site

Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Local Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Voice Termination Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Websites & Portals Operational
90 days ago
100.0 % uptime
Today
TSG Global Main Website ? Operational
90 days ago
100.0 % uptime
Today
Billing / CDR Portal (COBRA) ? Operational
90 days ago
100.0 % uptime
Today
"Green" Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal v2 (Beta) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
LERG / CNAM / LRN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 EDT
Scheduled - We want to inform you of an upcoming scheduled maintenance on our voice stack platform, set for Monday May 20, 2024, between 2:00 AM and 6:00 AM EDT. This maintenance is a crucial step as we prepare for our voice stack platform migration.

**Maintenance Window:**
- **Date:** Monday May 20, 2024
- **Time:** 2:00 AM to 6:00 AM EDT
- **Duration:** 4 hours

**Impact Overview:**
- **Services Affected:** Some voice termination services may experience brief interruptions.
- **Service Unaffected:** All Local and Toll-Free origination services are expected to remain operational and will not be impacted.

During this maintenance window, some voice termination services could face brief interruptions. We aim to minimize downtime and expect any service interruptions to be transient.

**Maintenance Details:**
- **Purpose:** To perform necessary updates in preparation for our voice stack platform migration.
- **Expected Impact:** Short, intermittent interruptions for some voice termination services.

**Post-Maintenance:**
All services are anticipated to resume normal operation immediately following the maintenance period. Our team will closely monitor the situation to ensure service stability.

**Communication and Support:**
Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.

We appreciate your understanding and cooperation as we continue to enhance our services. Thank you for your patience and trust in TSG Global.

May 16, 14:19 EDT
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 02:00 EDT
Scheduled - We will be undergoing an urgent maintenance on our messaging stack to deploy several updates regarding 10DLC and Toll Free messaging. NO INTERRUPTIONS to service are expected.
May 10, 12:59 EDT
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.