TSG Global
All Systems Operational

About This Site

Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Local Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Voice Termination Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Websites & Portals Operational
90 days ago
100.0 % uptime
Today
TSG Global Main Website ? Operational
90 days ago
100.0 % uptime
Today
Billing / CDR Portal (COBRA) ? Operational
90 days ago
100.0 % uptime
Today
"Green" Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal v2 (Beta) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
LERG / CNAM / LRN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 EDT
Scheduled - This maintenance will impact local inbound, toll-free, and voice termination services. During this window, brief interruptions to service are expected as our peering vendor performs necessary updates to their voice stack. We appreciate your understanding and patience during this critical maintenance.

This will not impact messaging services.

Sep 6, 14:42 EDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 03:00 EDT
Scheduled - Maintenance Description: Messaging stack maintenance to address necessary updates.

During this 3-hour window, TSG will be performing messaging stack maintenance. No impact to service is expected.

This maintenance is only related to SMPP connections.

In case of any questions or if you notice any issues, please open a ticket with support@tsgglobal.com

Sep 6, 14:59 EDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Completed - CANCELLED - WE were advised this maintenance must be rescheduled. We will advise of the updated date and time once provided.
Sep 3, 05:04 EDT
In progress - CANCELLED - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 EDT
Scheduled - We were advised this maintenance must be rescheduled - This maintenance will impact local inbound, toll-free, and voice termination services. During this window, brief interruptions to service are expected as our peering vendor performs necessary updates to their voice stack. We appreciate your understanding and patience during this critical maintenance.

This will not impact messaging services.

Aug 29, 17:40 EDT