Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.
Voice Services
Operational
90 days ago
100.0
% uptime
Today
Toll-Free Inbound Voice
Operational
90 days ago
100.0
% uptime
Today
Local Inbound Voice
Operational
90 days ago
100.0
% uptime
Today
Voice Termination
Operational
90 days ago
100.0
% uptime
Today
Messaging Services
Operational
90 days ago
99.94
% uptime
Today
SMPP
Operational
90 days ago
99.98
% uptime
Today
Local Inbound/Outbound SMS
Operational
90 days ago
99.98
% uptime
Today
Toll-Free Inbound/Outbound SMS
Operational
90 days ago
99.85
% uptime
Today
Local Inbound/Outbound MMS
Operational
90 days ago
100.0
% uptime
Today
Toll-Free Inbound/Outbound MMS
Operational
90 days ago
99.87
% uptime
Today
Websites & Portals
Operational
90 days ago
100.0
% uptime
Today
TSG Global Main Website
TSG Global and other public websites.
Operational
90 days ago
100.0
% uptime
Today
Billing / CDR Portal (COBRA)
https://billing.wc-tsgglobal.com/
Operational
90 days ago
100.0
% uptime
Today
"Green" Management Portal
Operational
90 days ago
100.0
% uptime
Today
Portal v2 (Beta)
Operational
90 days ago
100.0
% uptime
Today
APIs
Operational
90 days ago
100.0
% uptime
Today
LERG / CNAM / LRN
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved. A post-mortem will be provided once we get one from our vendor.
Sep 11, 16:13 EDT
Monitoring -
At this time, Our toll-free messaging vendor's messaging services have been restored. Queued transactions have begun to send. We are monitoring the system and will provide more information soon.
Sep 11, 15:37 EDT
Update -
We have identified that the current outage is due to an issue with Our toll-free messaging vendor's AWS RDS instance. This is under escalated investigation with AWS. We will provide more information as it becomes available from our vendor.
Sep 11, 14:29 EDT
Identified -
Our toll-free messaging vendor is experiencing an outage related to all toll-free messaging and DLRs. We are awaiting an update from our vendor.
Sep 11, 12:48 EDT