TSG Global
All Systems Operational

About This Site

Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Local Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Voice Termination Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Local Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Websites & Portals Operational
90 days ago
100.0 % uptime
Today
TSG Global Main Website ? Operational
90 days ago
100.0 % uptime
Today
Billing / CDR Portal (COBRA) ? Operational
90 days ago
100.0 % uptime
Today
"Green" Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal v2 (Beta) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
LERG / CNAM / LRN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 EDT
Scheduled - We want to inform you of an upcoming scheduled maintenance on both our voice and messaging stack platform, set for Monday July 15, 2024 and Tuesday July 16, 2024, both between 2:00 AM and 6:00 AM EDT. This handles some necessary database maintenance.

**Maintenance Windows:**
- **Date:** Monday July 15 & 16, 2024
- **Time:** 2:00 AM to 6:00 AM EDT
- **Duration:** 4 hours

**Impact Overview:**
- **Services Affected:** Messaging and voice services may experience brief interruptions while databases are rebooted.

During this maintenance window, messaging and voice services could face brief interruptions. We aim to minimize downtime and expect any service interruptions to be transient.

**Maintenance Details:**
- **Purpose:** To perform necessary certificate updates to our databases.
- **Expected Impact:** Short, intermittent interruptions for messaging and voice services.

**Post-Maintenance:**
All services are anticipated to resume normal operation immediately following the maintenance period. Our team will closely monitor the situation to ensure service stability.

**Communication and Support:**
Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.

We appreciate your understanding and cooperation as we continue to enhance our services. Thank you for your patience and trust in TSG Global.

Jul 8, 09:36 EDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 EDT
Scheduled - We want to inform you of an upcoming scheduled maintenance on both our voice and messaging stack platform, set for Monday July 15, 2024 and Tuesday July 16, 2024, both between 2:00 AM and 6:00 AM EDT. This handles some necessary database maintenance.

**Maintenance Windows:**
- **Date:** Monday July 15 & 16, 2024
- **Time:** 2:00 AM to 6:00 AM EDT
- **Duration:** 4 hours

**Impact Overview:**
- **Services Affected:** Messaging and voice services may experience brief interruptions while databases are rebooted.

During this maintenance window, messaging and voice services could face brief interruptions. We aim to minimize downtime and expect any service interruptions to be transient.

**Maintenance Details:**
- **Purpose:** To perform necessary certificate updates to our databases.
- **Expected Impact:** Short, intermittent interruptions for messaging and voice services.

**Post-Maintenance:**
All services are anticipated to resume normal operation immediately following the maintenance period. Our team will closely monitor the situation to ensure service stability.

**Communication and Support:**
Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.

We appreciate your understanding and cooperation as we continue to enhance our services. Thank you for your patience and trust in TSG Global.

Jul 8, 09:35 EDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.