TSG Global
All Systems Operational

About This Site

Welcome to TSG Global's home for network maintenance notifications and outage reports. Please contact support@tsgglobal.com if you are concerned about a possible outage.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Local Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Voice Termination Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
99.94 % uptime
Today
SMPP Operational
90 days ago
99.98 % uptime
Today
Local Inbound/Outbound SMS Operational
90 days ago
99.98 % uptime
Today
Toll-Free Inbound/Outbound SMS Operational
90 days ago
99.85 % uptime
Today
Local Inbound/Outbound MMS Operational
90 days ago
100.0 % uptime
Today
Toll-Free Inbound/Outbound MMS Operational
90 days ago
99.87 % uptime
Today
Websites & Portals Operational
90 days ago
100.0 % uptime
Today
TSG Global Main Website
Operational
90 days ago
100.0 % uptime
Today
Billing / CDR Portal (COBRA)
Operational
90 days ago
100.0 % uptime
Today
"Green" Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal v2 (Beta) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
LERG / CNAM / LRN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Resolved - This incident has been resolved. A post-mortem will be provided once we get one from our vendor.
Sep 11, 16:13 EDT
Monitoring - At this time, Our toll-free messaging vendor's messaging services have been restored. Queued transactions have begun to send. We are monitoring the system and will provide more information soon.
Sep 11, 15:37 EDT
Update - We have identified that the current outage is due to an issue with Our toll-free messaging vendor's AWS RDS instance. This is under escalated investigation with AWS. We will provide more information as it becomes available from our vendor.
Sep 11, 14:29 EDT
Identified - Our toll-free messaging vendor is experiencing an outage related to all toll-free messaging and DLRs. We are awaiting an update from our vendor.
Sep 11, 12:48 EDT
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023

No incidents reported.