Scheduled Database Maintenance - Brief Service Unavailability Expected

Scheduled Maintenance Report for TSG Global

Completed

The scheduled maintenance has been completed.
Posted Jul 09, 2025 - 06:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 09, 2025 - 02:00 EDT

Scheduled

Services Affected: All applications reliant on our databases. Voice will not be affected.

Impact: Brief service unavailability is expected during this window due to the necessary reset of applications.

Purpose: Our development team will be performing essential database maintenance to ensure continued stability, performance, and security of our systems.

We appreciate your understanding and patience as we work to improve our infrastructure.

For any questions, please contact our support team.
Posted Jun 26, 2025 - 14:30 EDT
This scheduled maintenance affected: APIs (LERG / CNAM / LRN), Messaging Services (SMPP, Local Inbound/Outbound SMS, Toll-Free Inbound/Outbound SMS, Local Inbound/Outbound MMS, Toll-Free Inbound/Outbound MMS), and Websites & Portals (Customer Portal).