Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 02:00 EDT
Scheduled
We want to inform you of an upcoming scheduled maintenance on our voice stack platform, set for Thursday, March 28, 2024, between 2:00 AM and 6:00 AM EDT. This maintenance is a crucial step as we prepare for our voice stack platform migration.
**Maintenance Window:** - **Date:** Thursday, March 28, 2024 - **Time:** 2:00 AM to 6:00 AM EDT - **Duration:** 4 hours
**Impact Overview:** - **Services Affected:** Inbound toll-free and local/Canada Direct Inward Dialing (DID) services may experience brief interruptions. - **Service Unaffected:** Voice termination services are expected to remain operational and will not be impacted.
During this maintenance window, inbound toll-free and local origination services could face brief interruptions. We aim to minimize downtime and expect any service interruptions to be transient.
**Maintenance Details:** - **Purpose:** To perform necessary updates in preparation for our voice stack platform migration. - **Expected Impact:** Short, intermittent interruptions for inbound voice services on toll-free and local/Canada DIDs.
**Post-Maintenance:** All services are anticipated to resume normal operation immediately following the maintenance period. Our team will closely monitor the situation to ensure service stability.
**Communication and Support:** Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.
We appreciate your understanding and cooperation as we continue to enhance our services. Thank you for your patience and trust in TSG Global.
Posted Mar 25, 2024 - 14:45 EDT
This scheduled maintenance affected: Voice Services (Toll-Free Inbound Voice, Local Inbound Voice, Voice Termination).