Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2024 - 06:00 EDT
Scheduled
We are informing you of an unscheduled maintenance by one of our peering partners for US local inbound DID origination service, set for Friday, April 19, 2024, at 6:00 AM EDT. This maintenance should not last longer than 15 minutes.
Maintenance Window:
Date: Friday, April 19, 2024
Time: 6:00 AM EDT
Duration: 15 minutes
Impact Overview:
Services Affected: Local Inbound US DID services may experience brief interruption.
Service Unaffected: Tol-Free, Canada and voice termination services are expected to remain operational and will not be impacted.
Local Inbound US DID origination services could face a brief interruption during this maintenance window. Our vendor aims to minimize downtime and expect any service interruptions to be transient.
Maintenance Details:
Purpose: To perform necessary updates.
Expected Impact: Possible brief interruption for local inbound DID voice services.
Post-Maintenance: All services are anticipated to resume regular operation immediately following the maintenance period. Our team will closely monitor the situation with our vendor to ensure service stability.
Communication and Support: Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.
We appreciate your understanding and cooperation. Thank you for your patience and trust in TSG Global.
Posted Apr 18, 2024 - 16:30 EDT
This scheduled maintenance affected: Voice Services (Local Inbound Voice).