Unscheduled Vendor Local Inbound US DID Voice Origination Maintenance Notice - April 19, 2024
Scheduled Maintenance Report for TSG Global
Completed
The scheduled maintenance has been completed.
Posted Apr 19, 2024 - 07:10 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2024 - 06:00 EDT
Scheduled
We are informing you of an unscheduled maintenance by one of our peering partners for US local inbound DID origination service, set for Friday, April 19, 2024, at 6:00 AM EDT. This maintenance should not last longer than 15 minutes.

Maintenance Window:

Date: Friday, April 19, 2024

Time: 6:00 AM EDT

Duration: 15 minutes

Impact Overview:

Services Affected: Local Inbound US DID services may experience brief interruption.

Service Unaffected: Tol-Free, Canada and voice termination services are expected to remain operational and will not be impacted.

Local Inbound US DID origination services could face a brief interruption during this maintenance window. Our vendor aims to minimize downtime and expect any service interruptions to be transient.

Maintenance Details:

Purpose: To perform necessary updates.

Expected Impact: Possible brief interruption for local inbound DID voice services.

Post-Maintenance:
All services are anticipated to resume regular operation immediately following the maintenance period. Our team will closely monitor the situation with our vendor to ensure service stability.

Communication and Support:
Should you have any questions or encounter any issues during or after the maintenance window, please do not hesitate to contact our support team at support@tsgglobal.com.

We appreciate your understanding and cooperation. Thank you for your patience and trust in TSG Global.
Posted Apr 18, 2024 - 16:30 EDT
This scheduled maintenance affected: Voice Services (Local Inbound Voice).