We are continuing to work on a fix for this issue.
Posted Oct 08, 2024 - 11:31 EDT
Identified
Customers may be experiencing some latency with SMS messages due to an Upstream Provider issue. Our Upstream Provider is addressing the root cause of these latencies, and their engineers are actively working on implementing a fix.
Posted Oct 08, 2024 - 11:27 EDT
This incident affected: Messaging Services (SMPP, Local Inbound/Outbound SMS) and Upstream Providers (DCAs, MNOs).